http://www.transcend.net/ A valuable resource for the creation and translation of plain language forms.
SelfHelpSupport.org is a site that supports a growing network of self-help program practitioners with an online clearinghouse of information relating to self-representation. http://www.selfhelpsupport.org/
Gerry Gaffney has a lot to say about usability. His podcast is especially valuable. http://www.infodesign.com.au/
Photograph of Historic Old Courthouse in St. Louis, Missouri, by Tom Weber at http://www.phase2photo.com/.